QUESTION: CAN YOU CALL ME?
A: You can feel free to email any questions that you might have by sending a message to info@detergentwholesalecorp.com . If it is something we just cannot get figured out via email, we will certainly have someone call you. We just want to operate as efficiently as possible so that we make sure we are getting back to everyone who is interested and that nobody “falls through the cracks.”

QUESTION: I PLACE AN ORDER ONLINE, WHAT NEXT?

Once your online order has been successfully placed, you will receive an email confirmation from us that we have received your order. Depending on your preferred payment method, you will receive the second email with the details you need to do payment. Later which you will receive an email from us confirming your payment and another email with the tracking number after we have shipped your package. 

If you do not receive any emails from us after placing an order, we either did not receive your order successfully,  Please send our team a message so we can help you further.

QUESTION: DO YOU SHIP INTERNATIONALLY? 

A: Absolutely! We happily ship to anywhere in the world. We do not charge any additional fees for working with your us.

QUESTION: HOW DO I GET IN TOUCH WITH SOMEONE IF I HAVE A QUESTION?

“Customer service” isn’t just “lip service” at tradingcompanyrdr. Feel free to contact us at at 6538652 send us a message on our live chat button at the bottom right of your screen, or  email info@detergentwholesalecorp.com for any questions you have regarding availability, ordering, shipping, billing, or any other inquiry. You can also contact us via the live chat on the bottom right hand corner. We’re happy to help!

QUESTION: WHY CAN’T I SEE MY SHIPPING COST WHILE CHECKING OUT MY ORDER?

-Any order paid using Bitcoin is shipped free to any location. 

-The second email you will receive from us will give you the total amount you are to pay , which includes your shipping fees. 

– If you insist on knowing your shipping cost before checking out your order, you reach us on our live chat or WhatsApp button, or you can use any of the contact details on our “Contact”  page . We promise you a reply within 24 hours after we have received your message.